Dear Editor,
I am a 100% GT&T subscriber down to the bone, and I am very disturbed at the customer care service on 0801.
The majority of the representatives answering this number are female, and I think most of them wake up on the wrong side of their pillow every day.
They speak to you with an attitude; sometimes you do feel ‘old,’ but GT&T should take note, because not we are depending on them, rather the company is depending on the Guyanese citizen.
I once got an opportunity to speak to a Digicel customer care representative, and the person was so polite, I felt as if I was in heaven. If this continues GT&T will loose its valued and precious customers.
Yours faithfully,
Godfrey McGarrell
