Dear Editor,
I write to relay the most frustrating morning spent at the Georgetown Post Office, attempting to post a box to the United States. I was there the previous day, but realized that I did not have any proof of address, so I filled out the relevant documents, had my package weighed and re-turned the next day.
The following morning, I joined the line, and when I approached the window, the lady said “12.30”; seeing that this was not a complete sentence, I expressed my confusion. She then asked if I didn’t hear her telling people, 12.30.
The set-up of this area at the GPO is such that you can only fully comprehend what is being said if you are hovering around or cross-talking with the persons being attended to.
In addition, had her message or the notices been clear, it is doubtful that so many persons would have waited all morning only to be told to return in the afternoon.
Instead of explaining, however, she closed her window that had her working hours printed, and opened only to tell the rest of us, if we “aint get it yet?”
So my query is, if you are at the Post Office before it closes, do you not get served, and even if you were there after closing hours, is it too much to expect general courtesy?
Yours faithfully,
Vanita Jaipaul
