Dear Editor,

GPL has redeemed itself by improving its customer relations. It has through public notice explained the reason for the double month billing which is acceptable, as it is their monies due from us. Next it has embarked on a fan-out exercise throughout the country listening to complaints. In addition it hosted a television programme to promote the pre-paid meter which was well marketed. And lastly on Thursday senior citizens were treated to a cross bun and a drink served by courteous staff at the Middle Street office.

However, as a senior citizen I look forward in the future to a similar subsidy relief from the government in relation to electricity costs.

Yours faithfully,
Name and address provided