Laid off call centre workers speak about conditions, mull next move

For several laid off workers of NPI Communications Incor-porated, the focus is now on finding a new job and several have spoken about the conditions of work.

“It was real horrible. The management they don’t know how to speak to people,” says Denise Andrews. “It was stressful to do these (voice mail) messages…,” adds Kesha Wilkinson.

Andrews and Wilkinson have been working at the call centre located at 86 Section A Block X, Diamond, East Bank Demerara for a combined total of three and a half years. Two Saturdays ago, they were among the