Red Jet, currently the Caribbean’s busiest airline says it expects to carry more than 30,000 passengers to various destinations in the region during the Christmas season.
Since the launch of its first regional service between Barbados and Guyana earlier this year RedJet has dominated the intra-regional airline industry and earlier this week a company official told Stabroek Business that RedJet will be seeking to establish further new jet routes and to replace routes lost “since the reduction and loss of services from Caribbean Airlines to Barbados, Jamaica and Trinidad and Tobago.”
The company said it is also seeking to link with local carriers in the region “to provide flight options and lower fares to passengers.” Tourism officials in Barbados have announced that RedJet grew the market on its first route by 83 per cent within nine weeks of its launch.
RedJet, meanwhile, has announced that it will be setting up a second call centre at the Grantley Adams Airport in Barbados in response to the volume of calls to its lone existing facility resulting from the increasing demand for the airline’s low fares. “Some customers will have experienced delays in reaching the call centre over the last three weeks particularly around peak times of the day,” the company official said, adding that the second call centre will be in place “within the next two weeks.”
The official told Stabroek Business that the new call centre will add 200 per cent more to existing capacity and that customers will, thereafter, see in an improvement in RedJet’s service. Further additional capacity will be added as additional low-fare services are added to already existing ones in the region.
RedJet currently operates services between Guyana and Barbados, Guyana and Trinidad and Tobago and Barbados and Trinidad and Tobago. Planned services between Guyana and Trinidad and Tobago and Guyana and Antigua will also be launched in the near future.
