The Guyana Water Incor-porated (GWI) will be installing water meters outside of customers’ fence to facilitate meter reading as it continues its verification exercise this week for customers served by the Pouderoyen and Fellowship Water Treatment Plants.
Field representatives will be visiting residences and businesses to verify account information, in order to update or correct accounts on the GWI database, Customer Service Manager Jeanette Thomas said in a press release.
“We are appealing to all customers to cooperate with the GWI staff conducting the survey and those conducting the upgrades since the programme will significantly improve the service,” she added. If no one is available at a premise when officers show up for the exercise, a letter will be left at the said residence or place of business requesting that the customer contact GWI’s office to indicate a convenient date and time when it can be conducted. “Should we visit your residence or business and not be able to make contact with the owner or tenant your water service can be interrupted,” Thomas explained.
The survey started on Monday in the villages closest to the Pouderoyen Water Treatment Plant, which include Phoenix Park, Samaroo Dam, Bella Dam, Coglan Dam, Middle Street, Swan Street, Malgre Tout, Versailles, Plantain Walk and Vreed-en-Hoop. GWI teams will visit West Coast villages at September month end and during October.
According to Thomas, the company will be installing meters outside the fence of customers’ residence to facilitate meter reading and avoid estimated bills. “Where it is not possible to install water meters outside of the fence, GWI will install
[them] in an elevated position within the fence so that it is visible to meter readings,” she added.
