EZjet is advising customers that it has issued with refund cheques not to attempt to encash them as it has no money available for payouts, for which the Public Works Ministry is now responsible as the suspended airline winds down its operations.
“We have the cash but we won’t be able to access it soon, so it will take time for them to have their refunds. But the money is safe. Government will put a notice in the papers asking passengers to make contact with the ministry for their refunds,” acting company CEO Rosalinda Rasul told a news conference yesterday.
Rasul said the airline was told that the money to refund passengers will be from the bond it lodged with the government, which is responsible for the