After twenty-one years in the US Mia Ritchie returned to live in Guyana and soon realized that something was seriously amiss with the manner in which employees communicated with customers. What was even more disconcerting, however, was the behaviour of young people.
It has been less than a year since she returned to this country and Ritchie, who describes herself as an entrepreneur although she also worked in the US as a nurse for several years, has been propelled into action and has formulated what she calls and an “awareness programme” designed to