The Guyana Power and Light (GPL) Inc today apologized to customers in Georgetown, East and West Demerara for the disruption of service yesterday between 15:10 hrs – 18:00 hrs.
In a statement, it said that the disruption at the Demerara System was a result of a severe network fault on a high voltage feeder at Oronoque and Charlotte streets, Georgetown.
“On detection of the problem at 15:10 hrs, our Emergency crew was dispatched, the affected feeder isolated and power restored by 14:10 to areas not powered by the feeder. Checks and repairs to the defective feeder were completed by 18:00 hrs”, the release said.
GPL said it remains committed to improving its services and reminded the public that they can contact its emergency centre on 226 4015/6 on a twenty-four hour basis.
GPL has been under pressure over its performance. Cuts were made by the opposition to its budget this year.