The Guyana Water Incorporated said it will remove the entire service of delinquent customers in a move to reverse a decline in revenue collection.
According to Customer Services Manager Jeanette Thomas, in a GWI press release issued yesterday, while the disconnection campaign launched in June 2013 initially saw a good response from customers, the utility has been experiencing a drop in revenues since October.
“Customers in particular areas simply refuse to respond to our appeals despite the fact that they are receiving excellent service,”