Dear Editor,
My landline residential telephone has not been working since the start of the New Year. I have made numerous complaints through GT&T’s fault reporting hotline, and despite repeated assurances from them that a technician will be looking into the problem soon, I am still waiting. This has been a huge inconvenience to me not to mention costly, since I have to rely solely on my mobile phone for communicating. I am therefore appealing to the relevant authorities of GT&T to look into this matter since I am sure that this goes against their customer service policy.
Yours faithfully,
Parmanand Singh
