The Forest Products Development and Marketing Council Guyana Inc. (FPDMC) in its efforts to promote the export of timber products have over time held a series of awareness seminars with stakeholders in the industry. These seminars cover all aspects of customer requirements. For the benefit of stakeholders who might have missed these seminars the FPDMC would now like to inform them of these important prerequisites for exporting timber or timber products.
The exporters of these products should note the importance of maintaining timelines and efficiency in the exportation process and should ensure customer satisfaction at all times. There is a need to always ensure that agreed shipping times are met and that business is conducted in an efficient manner to the customer’s satisfaction, for these customers may have their own orders to be fulfilled. If orders are not met in a timely manner, the customers could become disgruntled and eventually the exporter may lose that market. In the event that orders cannot be fulfilled due to unforeseen circumstances, the customers should be informed of the reasons for the delay or non supply.
Another element of the export requirement is to ensure proper contractual agreements are entered into by