The Public Utilities Commission (PUC) yesterday advertised a public hearing on February 20 on a complaint by a Digicel customer of being charged $1.20 for a voice prompt prior to an unanswered call going to voice mail.
Leonard Craig, on February 11, 2013 sent a letter to the PUC seeking reasonable compensation for, and the ending of what he described as an unfair trading practice.
Digicel replied to the PUC on March 4, 2013 over the letter asking the utility body to dismiss