Dear Editor,
On Sunday, March, 16, about 10 am I decided to go for my monthly dressing and medical check-up at the Suddie Public Hospital. On arrival I was courteously greeted by two porters, who knew me well before my accident.
I booked my name and proceeded to the dressing room; the two porters helped me to get on the dressing bed which I estimated to be about 6 feet in length and 18 inches in width – it would be very difficult for someone to balance and lie on if they were disabled or aged. There was one trainee male nurse in the room and a trained female nurse who thought that she was doing me a favour, and was very unprofessional.
After I left the dressing room, I decided to check my blood pressure. I met another female nurse sitting at her desk texting on her cellphone. She told me to wait for five minutes, and about 20 minutes later she was still texting as the line of patients got longer. I told her that five minutes was long gone, but she continued her texting. I called the same trainee male nurse from the dressing room to give me a check-up, which he did.
Editor, the government and the Ministry of Health regularly conduct education programmes for creating awareness about efficiency towards patients. The department is fully equipped with this testing equipment, but some nurses at this hospital are lackadaisical about performing their duties. This kind of burden on a sick patient, his family and the community at large is enormous. Whether the handicap be physical or mental, it always ends up being an emotional and a financial drain.
Have some of these nurses and doctors ever thought that this hospital should consistently provide safe, high-quality care and the best possible medical treatment for patients? With all the millions of dollars spent on this hospital it should offer a significant advantage in terms of quality of treatment, the competence of nurses and doctors and the level of care and effectiveness, as I have seen in India.
Yours faithfully,
Mohamed Khan