Dear Editor,
Please permit me to thank Esther Robinson for the letter published in Stabroek News dated July 26, 2014.
I wish to give the assurance that the flight information display system (FIDS) and the public address (PA) systems are functional at the airport. The information displayed on the FIDS are supplied by the airlines and inputted by the airport staff.
Quite often when there is a delay or flight cancellation, the airport corporation finds it very difficult to get accurate and timely information from the airlines to update these FIDS. Unfortunately, despite several meetings and correspondence, the problem still persists.
CJIA notes the concerns expressed by Ms Robinson and is grateful for the feedback. The corporation apologizes to the travelling public and will strive even harder to work with the airlines to improve the timeliness and quality of information supplied to our passengers.
Yours faithfully,
Aneka Edwards
Public Relations Officer
Cheddi Jagan
International
Airport Corporation
