TravelSpan yesterday resumed partial operations after mechanical problems grounded both of its aircraft over the weekend, leaving passengers booked to travel stranded in both Guyana and the United States.
Passengers have complained that no provisions have been made to organise alternative arrangements for them. Passengers were told that the delay was caused by a mechanical malfunction on Saturday, however, they remained without substitute flights or refunds.
Stabroek News was told that customers attempting to reach officials of the airline were unable to do so throughout all of yesterday.
However, the airline did release an advisory on its Facebook page yesterday