Dear Editor,
I paid $5,000 last Tuesday to a SurePay outlet in Georgetown for my DSL internet and to date the service has not been connected. My account number is 0040144 and receipt number 177-13786. I made several follow-up calls to GT&T’s 0488 internet help line and they keep saying that the information has been passed on to the relevant personnel, while I have been waiting several days for my service. It is getting really frustrating and I hope either SurePay or GT&T can offer me an explanation.
Yours faithfully,
(Name and address provided)