Caribbean Airlines (CAL) this afternoon said a glitch with the cargo doors on its BW527 flight today prevented the offloading of cargo from its New York to Guyana flight.
The 418 pieces of luggage are expected to arrive this evening and early tomorrow, CAL said.
The CAL statement follows:
Caribbean Airlines wishes to advise that passenger baggage from BW527 which originated at John F. Kennedy International Airport, New York on Monday January 5th will be dispatched tonight.
The flight was on the last stop of its New York to Port of Spain (Trinidad) to Georgetown (Guyana) route. On arrival at Cheddi Jagan International Airport, (Timehri) the cargo doors could not be opened and as a result, the crews could not access the customers’ bags. While passengers were allowed to disembark, unfortunately their bags could not be retrieved. The plane was flown back to Trinidad, where the Caribbean Airlines maintenance crews used the necessary expertise and tools to open the doors.
Caribbean Airlines regrets this inconvenience and wishes to advise customers that all 418 pieces of baggage are being held in a secure location before being forwarded to Guyana. The bags will be sent at 20:35 this evening on flight 483, arriving at 21:45 in Guyana. The remaining bags will head out tonight at 0025 on flight 525, arriving in Guyana at 01:35.
