With the election dust almost settled, I have some suggestions for important items the new government needs to tackle as soon as it gets in harness, but I am sure there will be a flood of other voices raising suggestions – some have already begun – so I’ve decided to shelve my big items for now and focus on some of the minor irritations or inefficiencies that we have to wrestle with every day, in the hope that the folks coming into power may be listening.
To begin with, when we start to talk about change, I draw to your attention, ladies and gentlemen, that there are businesses in this country still using a book with carbon paper when you buy something. That is a fundamental part of your business contraction (the Post Office is replete with it,