The largest number of consumer complaints made to the Guyana National Bureau of Standards (GNBS) this year so far has had to do with “cellphone issues,” Senior Inspector in the Bureau Dillon Beckles has told the Stabroek Business.
Of the 118 of the consumer complaints made to the Bureau this year so far, 51 have been in connection with “one cellphone problem or another,” Beckles said.
According to the Bureau of Standards official cellular phone-related consumer complaints commonly include instruments freezing or shutting down, cutting off during calls, battery problems, display problems and signal problems. And while Beckles said that the GNBS is usually able to resolve more than 90 per cent of the vendor/customer issues,