Following complaints about a reduction in the water service, residents of Bath Settlement, West Coast Berbice and the Guyana Water Inc (GWI) will work on a distribution schedule.
The decision came following a meeting on Monday between a GWI team headed by its Chief Executive, Dr Richard Van West-Charles and a group of residents.
A GWI release yesterday said that customers of Bath Settlement visited the GWI Customer Services location at West Coast Berbice on Monday to enquire about the recent decrease in the level of water service within the community. Following this, the Chief Executive held a meeting at the home of an affected resident at Bath Settlement on Monday evening.
Residents said that due to the prolonged dry season, a significant amount of water provided by GWI is being used for agriculture in addition to domestic purposes.
Van West-Charles in turn said that this practice has lowered the amount of water available in the distribution system for domestic purposes.
The Chief Executive proposed that customers and GWI’s West Coast Berbice team agree on specific times in which GWI’s service will be used exclusively for agricultural purposes and hours in which the service will be used for domestic purposes.
“It is pivotal that customers utilising the service for both purposes receive an adequate supply at specific times of the day,” stated Van West-Charles, according to the release.
He added that he had tasked the GWI team with coordinating with residents the schedule and that the residents had agreed with the suggestion.
The release said that residents of Bath Settlement present at the meeting welcomed the intervention by the Chief Executive.
The release said that the GWI Chief Executive also stated that he is exploring the use of an electrical pump with a larger capacity to boost the level of distribution to customers of Bath Settlement.
For updates on the initiatives for the community of Bath Settlement, customers can call 227-8701, 227-8703 or 227-8704, email: customercallcentre@gwi.gy or pro@gwi.gy. Updates will also be available via GWI’s website www.gwiguyana.com and on Social Media on www.facebook.com/everydropcountsgy, the release said.
