Dear Editor,
Re the letter in your Sunday, 17th January, newspaper by the Public Relations Officer of Guyana Power and Light (GPL): Yes the rate per unit is set by Public Utilities Commission (PUC). The PUC does not fix the final charge on the bills sent out. This is determined by the number of units used. If the number of units are estimated by GPL, the corporation can intentionally or unintentionally, enhance their cash flow.
The danger lies in the estimated number of units used. The charge per unit remains fixed by the PUC but the estimated number of units is flexible. Estimated units multiplied by the PUC’s fixed charge, gives the total charge of the bill. Sorry, but yes. You can, if you choose, “arbitrarily adjust” the final charge with an inflated estimate to facilitate cash flow. It is surprising that GPL cannot understand this possibility.
As regards the meter readers, in a discussion with a meter reader, he advised me on his duties. If what he says is true, it clears up why the company cannot get it right.
“GPL encourages customers to relocate their meter”. This goes against expectations. Generally it is believed that to touch the meter is against the law. Apparently, GPL does not mean what it says, contrary to what they advise. “This is a very simple process and can be accommodated at any one of our commercial offices”. That statement read to an educated person brought a rude response, to the effect that “a visit to the office of GPL is a complete waste of time”. A simple process would be, “Drop us a line and we’ll get it done”.
Regarding “cashiers”, why can’t retired staff be given part time work for a week or so at the “busy” time of the month? It is believed this may not find favour, but should be considered.
Yours faithfully,
John Willems
