The Guyana Water Inc said that due to technical difficulties at the Diamond Well Station, East Bank Demerara which occurred yesterday, customers of Diamond Housing Scheme, Kaneville and Diamond Public Road are experiencing a service disruption.
As a result, GWI says it is attempting to supply water to the affected communities from areas between Covent Garden and Grove, East Bank Demerara. Hence, customers residing between Covent Garden and Grove may experience reduced levels of service.
In addition, GWI is transporting water via tanker to customers of Diamond at the farthest end of the distribution network. The full schedule and streets in which water will be delivered will be posted on the company’s social media pages available at: www.facebook.com/everydropcountsgy and on Twitter: @guyanawaterinc
Technical teams from GWI are currently working to rectify the challenges at the Diamond Well Station. GWI said that a camera inspection will be carried out by GWI’s Technical Services Department in order to ascertain the reason for the current difficulties at the well station. GWI will inform the community of the results of the camera inspection.
GWI is providing live updates on the situation via the company’s social media pages.
Customers can also call GWI’s Customer Services Call Centre on 227-8701, 227-8703, 227-8704, email: customercallcentre@gwi.gy or visit www.gwiguyana.com for updates.
The Public Relations Department can also be contacted via Blackberry Messenger PIN # 5926AF13