Riled up over expired product: City Constables were on Friday called to calm a riled crowd after a customer who purchased a product from Annie’s Variety Store in the Acme Building on Regent Street and found that it was expired was unsuccessful in getting the proprietor to exchange it or refund her. The store owner held to the illegal policy by pointing out the equally illegal sign posted in the store, stating that the customer should have observed the sign before making her purchase. Section 21 of the Competition and Consumers Affairs Act states, “A consumer may return goods if the purpose for which the goods were bought or intended to be used have changed or ceased to exist immediately after the goods were bought.” The act also stipulates that consumers may return items purchased no later than seven days from the date of purchase and that the goods must not have been used, tampered or damaged, must be returned in its original package and must be accompanied by the original receipt received at the time of purchase.
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