With hundreds turning up each day at the Central Immigration and Passport Office to apply for passports, many have been forced to endure hours of waiting, jostle for numbers to get into the line, exposure to the rain and sun or worse, told to come back the next day.
The noticeable surge in passport applicants came in April this year and the government and the Ministry of Citizenship have been criticised for not having answers considering that they had been in office for more than a year and had been aware of the need for decentralizing of the passport application process.
Amid the surge, Minister of Citizenship Winston Felix had