GTT, effective on Tuesday, made free data available to all its prepaid and postpaid smartphone customers.
According to a GTT press release, this is in recognition of customers being unable to buy data plans due to a breakage in one of the sub-sea systems GTT uses, caused by flooding in Martinique.
The breakage has also been responsible for customers experiencing difficulties in using the #100* system to recharge their accounts and access other services including After Two Belongs to You (AF2), the release stated.
The release added that all eligible customers will be compensated for the fact that they could not opt in to AF2. Also, the data roll over balance will be adjusted for those customers who normally re-subscribe at the expiry of their data plan.
