By Karen Abrams, MBA
Co-Founder, STEMGuyana
In a past life, I was responsible for network operations for the third largest internet service provider (ISP) in the United States. At that time, we provided internet access via dialup phone lines to more than five million customers. The team, which I led, was responsible for managing a budget of nearly US$400 million in telecom vendor contracts. Our goal was shorter-term contracts, low rates and on-time delivery of provisioned lines.