The Regional Democratic Council (RDC) Region Four recently conducted a one-day intense training for several categories of employees from various departments.
The training according to the Regional Executive Officer (REO), Pauline Lucas was facilitated by National Insurance Scheme (NIS) and Guyana Revenue Authority (GRA) officials.
According to a Region Four press release, Lucas disclosed that the training sought to better educate the staff on a number of NIS and GRA matters pertaining to payments, filling of returns and other documents among other critically important issues.
The REO said that such training is pertinent in ensuring that the employees from the RDC can better serve and respond to the public’s concerns on various matters.
“This is part of our efforts to ensure that we become more effective and efficient, thus delivering enhanced service to all. We as a region recognize that if we are going to better serve the public that we must be knowledgeable of all issues, thus better serving those that we come into contact with. As such, as the REO it’s my responsibility to ensure that optimum training is available to employees so that they can better serve,” she said.