Dear Editor,
I write in response to the letters published in the Stabroek News on January 15 and 16, 2019 authored by Mr. Roshan Khan under the caption: `Packages cannot be mailed from Community Post Offices’, and the second from Mr. E.B. John captioned: `GPOC just does not function as a business’.
We would like the general public to note that GPOC operates within an environment that is fraught with prohibited items hence the mechanisms through which packages are posted and delivered require collaboration with other Agencies as Mr. Khan observed. As such, in an effort to balance our social responsibility, convenience and the overhead costs for effectively completing this service, the GPOC has established central offices within its network located in New Amsterdam, Skeldon, MacKenzie, Lethem, Anna Regina and GPOC’s Head Office.
GPOC operates a network of 64 Post Offices and 2 Agencies scattered throughout the country including the mountainous regions that are difficult to access. This established geographic spread through every administrative region in Guyana is the advantage that the Corporation holds.
Therefore, in keeping with our obligation to modernize the post, GPOC is in the process of modernizing and expanding the range of services we offer to include the Money Order Service and Electronic Bill Payments, and E-Commerce, along with other non-traditional services. Members of staff are continually trained as another means of improving our efficiencies and services delivery. We also acknowledge that our customers may not immediately experience the full benefits of the changes made to the service.
With that said, the GPOC finds the letter writer’s comments on the ethnic makeup and educational status of postal workers uncalled for and even insulting. Our offers of employment to the public never carry an ethnic proviso. GPOC employs the people who express their interest and who have the required educational qualifications and competencies.
The GPOC has been in existence for 230 plus years. We have served this nation diligently throughout those years, but the best of them have always been the opportunities to change our systems. This time, we are computerizing and speeding up the delivery of every service while we renovate the decrepit post office buildings.
Our host communities have become our partners and we cherish these relationships.
Yours faithfully,
Karen Brown
Postmaster General
