Dear Editor,
On May 5, 2019, Fly Jamaica made a commitment to refund passengers by July 1, 2019. As stated in a report by Kaieteur News, two parties – the Competition and Consumer Affairs Commission and Fly Jamaica representatives met on May 2 and made a press release on refunds to its consumers.
I certainly was not optimistic that Fly Jamaica would have honoured its commitment by July 1 due to its inconsistent and unreliable behaviour, hence July 1 has come and gone and refunds are yet to be paid. What is most disheartening is no response from the untrustworthy Fly Jamaica representatives.
Where do we go from here? The Guyana Civil Aviation Authority (GCAA) is apparently being silent on this refund issue since I have not been aware of any public releases. I however hold the view that senior government officials should now be addressing this scenario, since there is more uncertainty surrounding the future of this problem-plagued Fly Jamaica Airways.
If a Bond which is lodged with the Government can only be disbursed when the Airline declares bankruptcy, what is causing this bankruptcy delay since March 2019?
The stakeholders who are yet to be paid, need to now know whether this will be done, hence the relevant Government Agency (ies) has a pivotal and urgent role to be involved.
Setting another date by Fly Jamaica to meet its financial obligations will now be turning into a comedy.
Yours faithfully,
John Seeram