The Guyana Telephone and Telegraph Company (GTT) was grilled yesterday by the Public Utilities Commission (PUC) on aspects of its e-billing services and a decision by the company to send summary bills instead of the traditional detailed bills.
The meeting was prompted by a complaint made by social commentator Ramon Gaskin, and was aimed at interrogating the circumstances which gave rise to Gaskin’s complaint.
Gaskin complained that the new bill format (a “summary bill”) does not contain the full details of the services he utilised for the relevant period.