The Guyana Telephone and Telegraph (GTT) company last month launched its 4G/LTE (Long Term Evolution) mobile network at several locations on the coast and says that it is the “fastest data network” in Guyana.
“GTT subscribers can now enjoy faster browsing, high definition with online gaming, improved app performances and much more…” the company said in a statement announcing the September 22nd launch.
The network extends from Georgetown to Diamond on the East Bank of Demerara and to Lusignan on the East Coast of Demerara. In Berbice, the network extends from Rosignol to Blairmont and also covers the New Amsterdam area, the statement said.
Jamal Delph, a Product Development Executive at GTT, said that the company is proud to launch its 4G/LTE network at a time when innovation through technological advancement is the company’s primary focus.
“We have already started upgrading SIM cards for customers. The SIM swap is absolutely free; customers just need to (take along) the necessary documents to prove ownership and get the new SIM,” Delph was quoted as saying. He also indicated that the response from customers has been overwhelming.
“This is the fastest data network in Guyana. Persons have been waiting to experience the 4G moment and that moment is here. We want to encourage all our customers to upgrade their SIM and benefit from the enhanced data speed. Even if you do not live in Georgetown or Berbice, you can still upgrade your SIM to take advantage of the enhanced data service when you are in an LTE coverage area,” he added.
Additionally, Delph clarified that the customer’s mobile number will remain the same and they will not lose any information stored on their phone when the SIM is upgraded. However, he said that in order for the service to be effective, customers must have a mobile device that is compatible with the 4G/LTE network, the statement said.
“Our service representatives in the stores will help you to determine if your handset is compatible. Remember, technology is constantly evolving, and we should be all equipped with the right technology that’s ready for the future,” Delph encouraged.
The statement said that customers can upgrade their SIM cards at retail store locations at GTT Giftland Mall, 55 Brickdam, GTT Camp and Robb streets, Forgarty’s Store and New Amsterdam.
The statement did not indicate when the 4G service would be rolled out to other areas.
