The Guyana Telephone and Tele-graph Company (GTT) last night said that it had restored landline services to customers in Region 3, completing underwater repairs ahead of schedule.
On Sunday evening, the company announced the full restoration of telecommunication services to the area, days earlier than anticipated, a release from the company said. On September 8, 2020 suspected sabotage to a fiber-optic cable belonging to GTT impacted over 25000 customers in West Demerara – within 24 hours, mobile and internet services were restored but landline service remained affected.
“We have since been able to restore landline services to all communities and are thankful to our technicians for ensuring that this restoration was done ahead of schedule,” said PR Manager at GTT, Jasmin Harris. Harris said, according to the release, that to fully restore service to Region 3, approvals from the Maritime Administration Department (MARAD) were necessary, and divers had to map the points of the damage to begin splicing and repairs.
“GTT apologizes to its customers for the major service disruption and calls on communities across Guyana to work together to prevent future acts of sabotage,” Harris stated.
Persons can report acts of sabotage to GTT infrastructure, by calling 0908 or emailing tips@gtt.co.gy; a two million dollar reward is being offered.
