The Guyana Telephone and Telegraph Company (GTT) has promoted Orson Ferguson, its Vice President of Customer Experience, to the role of Chief Marketing Officer (CMO).
“We are confident that, in this elevated role, he will continue to help take GTT to the next level of growth and development as a more customer-centric organisation. I would like congratulate him on his appointment and look forward to working with him in his newest capacity,” Justin Nedd, GTT’s Chief Executive, was quoted as saying in a statement issued yesterday.
He added that Ferguson’s promotion was largely because of his expertise in marketing and customer management, and his proven local and international track-record.
GTT said Ferguson, who is Guyanese, joined GTT in 2017 as GTT’s Vice President for Customer Experience. It noted that he has spent more than two decades working with major firms across North America and holds a Master of Business Administration from the University of California Davis, a Master of Arts in Marketing from University of Westminster and Bachelor of Science/ Economics from the University of Guyana.
“GTT is an incredibly talented, diverse and dedicated family and it is a privilege to be part of the team. I’m looking forward to working with our people, to strive to be the easiest, most engaging and convenient company to do business with. This means understanding the needs and expectations of our customers, being honest and authentic at all times, not cutting any corners and doing the hard work necessary to win increased customer confidence – that’s my focus,” Ferguson was quoted as saying.
