Dear Editor,
Sometime last week GTT announced with great fanfare that their Blaze service has been “upgraded” and that customers would immediately see faster connectivity and better service. It’s a few days into this new and “upgraded” service and I, a Blaze customer, am still trying to find the upgraded benefits. The little thing at the top of my screen still spins endlessly while trying to connect to a site. And my movies still buffer. Is this a teething issue? Or can GTT do a bit more PR to tell us how to access this improved service?
Sincerely,
M. Abraham
