NIS Board always seems silent on these matters

Dear Editor

The contributor waiting almost five years for her social security issues to be resolved, (‘4 years and 8 months of excuses from NIS’, SN Sept 17), begs the question: would it take an outreach for this matter to be resolved?  Further, just what is the response from the Board, which always seems silent on these matters?

Sincerely,
Shamshun Mohamed