The Ministry of Tourism, Industry and Commerce yesterday said that it was concerned about the recent delays and flight cancellations by American Airlines and it called the quality of service “untenable.”
In a statement issued on Friday, the Ministry noted that on average 44% of flights from Guyana over the last six months have been delayed and at least two flights per month have been cancelled.
“The Government of Guyana has received numerous complaints about the manner in which customers are treated when there are cancellations,” it added.