The Guyana Telephone and Telegraph (GTT) yesterday committed to improved infrastructure and services in Berbice.
A release from GTT said that this commitment was announced by the utility’s Chief Operations Officer (COO) of Business Solutions, Orson Ferguson during a Berbice Chamber of Commerce luncheon sponsored by the telephone company.
The release said that Ferguson explained that the company recently met with members of the Upper Corentyne Chamber about expanding its capacity in the region.
The COO noted that the company is already in the process of hiring a project/regional manager to oversee its business relationships.
“This person will be responsible for sitting in each of the chambers as our permanent representative and for selling and supporting our solutions for all businesses from the Berbice river to the Corentyne,” he said.
In addition to the upgrades planned for the region, Ferguson said GTT will soon introduce its Biz Fibre Service to benefit businesses in the New Amsterdam area. This service provides speeds of up to 500Mbps and high quality voice service which means that businesses can make crystal clear calls, among other features, the release said.
Noting the government’s vision to construct a call centre in the region, Ferguson said that GTT is ready and capable to provide support.
“Not only do we have the technical know-how and the infrastructure, but we also have the experience in running and supporting call centres. We currently support Teleperformance, Qualfon, Emerge and MIDAS BPOs. So, we are equipped and ready to back this new call centre in Berbice come 2022,” he stated.
