GTT says it has collaborated with the Guyana Fire Service (GFS) to modernize its calling and reporting infrastructure through the donation of four phones equipped with caller ID and recorders and this will reduce prank calls.
Sales Lead of GTT Business Solutions, Vishwanath Ishwardin, noted in a press release that in addition to the phones, GTT will also be providing a monthly report of all inbound calls to the 912 line to help track prank callers.
“GTT Business Solutions is elated to provide this solution to the Fire Service and by extension, all in Guyana, bolstering our commitment to the customer to strengthen the community,” Ishwardin explained.
Stemming from a commitment made during a meeting in February last, the release said that this initiative will improve the capacity of the Fire Service to provide timely responses to fire reports. According to Fire Chief (ag), Gregory Wickham, the phones will allow the Service to see a reduction in the prank calls being made to the Fire Service through the Caller ID-capturing and conversation-recording functionalities.
“I am grateful for this seasoned partnership and look forward to more support from the GTT team to help improve our work and operations. These phones will make the Service more efficient,” the acting Fire Chief said.
