Senior Minister in the Office of the President with responsibility for Finance, Dr Ashni Singh yesterday called for a “rapid and visible” reinvention of the National Insurance Scheme (NIS) so that the organisation can function in a “new” mode of operation.
“The reinvention and transformation of the NIS into a modern institution must start today and it must be visible and tangible. People must feel it when they walk into NIS offices.….In every office, in every transaction…customer service, professionalism, resolving the backlog, keeping current with your records, making a diligent effort to find people’s contributions and update their contributions, making sure that the current contributors get their contribution statement every year,” Singh said.