While acknowledging the Guyana Water Incorporated (GWI) fee of $7,500 for the reconnection of the water supply to residential customers as being “steep,” the Public Utilities Commission (PUC) has ruled that it “shall remain in place.”
It has, however, decided, among other things, that from January 1 of next year there will be an increase in the company’s credit limit from $10,000 to $12,500 to allow consumers an extended grace period for payments.
According to the decision rendered in Order No. 2 of 2022 as it relates to the review of Residential Reconnection Non-Volun-tary Fees approved under Order 2 of 2018 for Guy-ana Water Inc, released yesterday, the Commission had to balance the considerations advanced by the Guyana Consumers Association (GCA) on behalf of residential customers with those submitted by GWI.