The Consumer and Competition Affairs Commission [CCAC] has announced that it will be hosting its second annual National Compliance Award in November 2023. The award process will be officially launched in June.
In a press release, the CCAC said that the award event, first held in November 2023, will recognize businesses for their overall compliance with the Consumer Affairs Act (CAA) of 2011. Compliance, the release noted, instills confidence that customer’s rights are observed by businesses.
Awards will be offered in the categories of consumer rights advocate of the year, most compliant auto, electronics, and other industries, best warranty policy, and best consumer experience. The process is free of charge. Retail businesses that supply durable goods and services will be eligible to apply.
Businesses must also possess a valid business registration from the Deeds Registry, National Insurance, and Guyana Revenue Authority compliance. Inspection assessments will be done for each business applicant to validate eligibility for qualification of an award. The release said that the Commission will introduce this year an award to recognize media representatives who consistently contribute to the promotion of consumer protection and the work of the CCAC in this regard.
Winners in the 2022 awards program were Pat Dial, Consumer Rights Advocate of the Year, Telco Solutions, Most Compliant Electronics, Caribbean Motor Spares, Most Compliant Auto, Most Compliant Other Industries, Silvie’s Industrial Supplies and Best Consumer Experience, John Lewis. Businesses can call 219-4410/3 or email info@ccac.gov.gy
