The Guyana Revenue Authority’s (GRA) Automated System for Customs Data (ASYCUDA) has again experienced some issues which began on Monday, resulting in limited processing of customs entries online and the release of goods. However it was quickly rectified upon discovery.
Melissa Baird of GRA’s Public Relations Department when informed of the issue, contacted the head of ASYCUDA who told her that the issue was detected yesterday morning and was quickly rectified and operations were back to normal.
“It was a glitch in the system,” Baird noted.
This is not the first time that ASYCUDA has experienced glitches which have in turn affected businesses. In April of this year there was a slowdown in the system, and GRA’s Commissioner General Godfrey Statia had told this newspaper that even though the internal servers were working properly, there seemed to be some problems with the external links.
Stabroek News yesterday also contacted Kester Hutson, the Head of the Georgetown Chamber of Commerce and Industry and even though he was not aware of the most recent issue he did cite of a problem that had occurred several weeks ago. This issue for the most part, he noted, was rectified.
ASYCUDA is an internet-based solution which facilitates paperless transactions. It was implemented in 2017, tailored to local needs and to shorten the time to expedite goods clearance.
