Dear Editor,
Guyana Water Inc (GWI) has taken note of the article with the headline `The water coming through the pipes looks like trench water,’ which was published in the October 16, 2023, edition of the Kaieteur News. The article highlighted residents’ complaints regarding the service and water quality they have been receiving from GWI, prompting an immediate investigation.
During our visit to the La Grange community, we observed that the Ministry of Public Works is currently involved in a road expansion project at Old Road. Unfortunately, this project resulted in damage to some of our mains by the contractor, leading to a temporary interruption in water supply to residents in and around the area.
Furthermore, while the repairs were ongoing, contractors working on the Harbour Bridge project damaged another GWI main, potentially contaminating our system. Fortunately, this issue has been rectified, and thorough checks have been conducted in each resident’s home to ensure they are now receiving safe and potable water.
We would like to remind all contractors that any damage to GWI’s infrastructure will result in billing for the repairs.
It is important to emphasize that Guyana Water Incorporated is not responsible for the current service disruption. Nevertheless, we apologize for any inconvenience caused and appreciate your patience and understanding.
We hope this letter provides clarity regarding the issues raised.
Yours sincerely,
Mrs. Lavern McPherson
Asst. PRO
Guyana Water Inc
