By Mia Anthony
Residents have been complaining about the amount of time it takes for them to pay rates and taxes and transact other business at the Mayor and City Council’s (M&CC) office.
In an attempt to gain greater insight into the issue, Stabroek News conducted an observation exercise yesterday, and saw that citizens had to wait for some 30 minutes to an hour before being able to complete their rates and taxes transaction.
Persons could be heard mumbling, complaining about the long wait. It was also observed that there was no system in place to let persons know their position in the line.