The Georgetown Public Hospital Corporation (GPHC) has introduced a 24/7 Help Desk/Orange Office.
A release today from the hospital said that this state-of-the-art facility is poised to become the central hub for information and assistance within the hospital, operating 24 hours to cater to the diverse needs of our valued community.
The Help Desk is staffed by a team of professionals committed to ensuring a positive and efficient healthcare experience for all. From providing essential directions and patient updates to facilitating seamless access to various hospital services, the Help Desk Will support patients, their relatives, and visitors.
The release said that the Help Desk plays a pivotal role in fostering open communication. It welcomes patients and staff to share recommendations, commendations, or address any nature of complaints related to the hospital’s service or staff.
The Help Desk also offers multiple channels for engagement. Whether through a direct call using the numbers provided in flyers, messaging via WhatsApp on its dedicated number, detailed inquiries through email at the provided address, or in-person assistance at the Orange Office located at the Gate # 1 – Main Gate on New Market Street.
The GPHC invites patients, staff, and the community at large to engage with the Help Desk.
“Your feedback and inquiries matter, and the Help Desk is dedicated to making the healthcare journey at Georgetown Public Hospital Corporation exceptional”, the release said.
