Digicel customers can now top-up their devices using the Mobile Money Guyana (MMG) platform.
This new partnership aimed at enhancing customer convenience was announced in a Digicel Guyana release yesterday which noted that this collaboration between the telecommunications and financial services companies marks a significant step in improving the ease of mobile recharges for Digicel customers across the country.
Digicel customers are now able to top up their phones anytime, anywhere, directly through the MMG platform, which eliminates the need to visit physical locations for top-ups and ensures quick, reliable transactions from the comfort of customers’ homes, workplaces, or while on the go. According to the release, the addition of Digicel top-up to the MMG platform is part of both companies’ broader vision to leverage technology to simplify services and improve access to mobile and financial services.
This initiative also aligns with MMG’s mission of providing a digital payment solution that reaches every corner of Guyana, while making everyday life more convenient for its customers.
CEO of MMG, Mark Singh underscored his company’s commitment to making everyday transactions faster and easier for all Guyanese. “We are excited to offer Digicel customers the ability to recharge their phones through MMG, adding yet another layer of convenience to our platform. This partnership with Digicel underscores our commitment to making everyday transactions faster and easier for all Guyanese, while fostering financial inclusion across the country.”
Meanwhile, Digicel’s CEO, Deonarine Gopaul, spoke of providing innovative solutions that enhance the customer experience in Guyana. “By integrating with MMG, we’re responding to our customers’ needs for a fast and efficient way to stay connected. This partnership aligns with our digital transformation journey and reinforces our commitment to providing innovative solutions that enhance the customer experience in Guyana. We understand that our customers lead busy lives, and being able to top up their phones through an app they already use and trust makes perfect sense.”
The release explained that to top up via MMG, customers can log in to their MMG account using the app, select the Digicel topup option, and complete the transaction in just a few steps. This service also allows users to top up for others, making it convenient for family and friends. Persons needing more information on how to top up with MMG can visit https://www.mmg.gy/digicel-top-up-faqs/
