Marking a significant step in its efforts to invest in Guyana’s workforce and expand its global operations, medical billing company, Prochant, headquartered in Charlotte, North Carolina, USA, recently certified its inaugural class of patient interaction specialists from Region Ten.
A graduation ceremony was held in Linden, a Department of Public Information release said on Saturday.
The training programme, supported by the government, included a stipend of $15,000 for the first three weeks and an additional $25,000 upon its successful completion. Participants received training in BPO [business process outsourcing] fundamentals such as communication, cultural understanding, and customer service as well as instruction in medical billing.
