-system criticised for long wait times, disorder
By Khamisi Slowe
The much-anticipated cash grant distribution for pensioners started yesterday but the rollout was met with widespread dissatisfaction.
While some beneficiaries successfully collected their cheques, others expressed frustration over delays, long wait times, and a perceived lack of organisation.
The $100,000 cash grant cheque distribution was implemented at National Insurance Scheme (NIS) offices and other locations nationwide and is expected to continue until Friday, January 3, 2025. At the NIS office on Brickdam, several pensioners voiced their discontent after being told their cheques were not ready and that they would need to return on Friday. One pensioner, who had been at the office since 5:00 a.m., expressed disappointment, saying, “I’ve waited here all day in the sun, only to be told my cheque isn’t ready. At 73 years old, it’s exhausting to go through this process. We are seniors and should be treated with more consideration.”
