Business

Protecting basic consumer rights Jacquelyn Hamer One of the more worrisome challenges confronting the state in pursuit of its responsibility for   protecting the rights of the citizenry is the difficulties associated with the effective enforcement of laws.

-Chamber for Manaus visit By Nicosia Smith Brazilian trade can give a lift to the economic fortunes of Region 10, through distribution depots and trading bonds for retailers/wholesalers in industrial and domestic supplies, if the opportunity is grabbed, especially, by the region’s centre, Linden.

The private sector plays a pivotal and expanding role in improving the well-being of societies, communities and individuals.

GASCI (www.gasci.com/telephone Nº 223-6175/6) reports that session 330’s trading results showed consideration of $885,706 from 77,234 shares traded in 5 transactions as compared to session 329 which showed consideration of $71,836,053 from 612,099 shares traded in 13 transactions. 

(Prepared by the Guyana marketing Corporation and published by Stabroek News Business as a public service)

– Guyana’s unilateral waiver compounded bad situation A recent report on the regional cement trade prepared by the TCL Group of Trinidad and Tobago maintains that “unnecessary imports of cement” by Caricom member states including Grenada between September 2008 and August 2009 resulted in an estimated production loss to the company of 357,515 tonnes of cement and a revenue loss of US$30 million.

– new fee structure provides greater access for small businesses – to launch new investment magazine in January Efforts by the Georgetown Chamber of Commerce and Industry (GCCI) to secure a meeting with the Customs and Trade Administration (CTA) ahead of the approaching Christmas season to expedite bottlenecks associated with the clearance of goods arriving at local ports are yet to be responded to by the CTA, according to the Chamber’s Executive Director Candace Fields.

The government’s repeated insistence that the Guyana economy has been less affected by the global economic and financial crisis than those of other countries in the region does little to obscure the fact that 2009 has been another difficult year for ordinary Guyanese, particularly the unemployed and wage earners.

Customer Service and the psychology of acquiescenceJacquelyn Hamer While I do not accept that a lack of resolve on the part of consumers to insist on their right to fair, just and efficient service justifies poor customer service, I have been compelled to take account of points-of-view that have been expressed to me regarding what I will describe as a psychology of acquiescence on the parts of a surprisingly large number of Guyanese consumers.

By Andre Griffith In previous weeks we looked at the boring science, mathematics and technology underlying securing the characteristics of authenticity, confidentiality, integrity and non-repudiation in business transactions in the digital realm.

– can range from 15 to 50 per cent of agricultural produce The Food and Agriculture Organization (FAO) is calling for significantly greater investment in cold and dry storage infrastructure and first stage processing equipment in the agricultural and agro-processing sectors in order to considerably reduce what it says is a significant amount of post-harvest food losses.

– offering ‘higher standards’ of service Two Guyanese technicians with related skills have teamed up to establish a service company which they hope will help to raise standards in their respective professions and contribute to higher levels of safety in the quality of installations in public buildings, private homes, offices and factories.

GASCI (www.gasci.com/telephone Nº 223-6175/6) reports that session 329’s trading results showed consideration of $71,836,053 from 612,099 shares traded in 13 transactions as compared to session 328 which showed consideration of $2,825,832 from 156,054 shares traded in 10 transactions. 

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A report just out on the performance of the tourism sector in the Caribbean indicates that in a year when the regional tourism sector was severely buffeted by the storm of a global financial and economic crisis, Guyana, not traditionally regarded as a major destination of choice among tourists to the region,   recorded the highest level of visitor arrivals among select destinations in the region.

References to the Guyanese diaspora invariably direct attention to some of the major metropolitan centres – the United States, Canada and the United Kingdom and in the region the Caribbean and Suriname.

Earlier this week, this newspaper engaged the newly elected President of the Tourism and Hospitality Association of Guyana (THAG) in an enlightening interview on the   state of the local and regional tourism sectors.

The Public Sector and the question of Customer Service Jacquelyn Hamer The culture of customer service in the public sector is a microcosm of that which obtains in the wider society.